{"id":5006,"date":"2026-07-28T17:38:15","date_gmt":"2026-07-28T21:38:15","guid":{"rendered":"https:\/\/santeenergie.ca\/privacy-policy\/"},"modified":"2026-08-06T14:36:55","modified_gmt":"2026-08-06T18:36:55","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/santeenergie.ca\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Sant\u00e9 \u00c9nergie\u2019s Privacy Policy explains how we collect, use, retain, disclose and protect your personal information when you visit our website or communicate with us.<\/p>\n\n<h2 class=\"wp-block-heading\">Who We Are\u00a0?<\/h2>\n\n<p class=\"wp-block-paragraph\">Sant\u00e9 \u00c9nergie is a wellness coaching service operated by Daniel Gagnon, an independent Herbalife Nutrition distributor since June 2000.<\/p>\n\n<p class=\"wp-block-paragraph\">We provide personalized support for wellness, weight management, energy, nutrition and healthy lifestyle habits, both in person in Laval and remotely throughout Quebec, Canada and the United States.<\/p>\n\n<p class=\"wp-block-paragraph\">Our website address is: <a class=\"decorated-link\" href=\"https:\/\/santeenergie.ca\/en\/?utm_source=chatgpt.com\" target=\"_new\" rel=\"noopener\" data-start=\"24\" data-end=\"47\">https:\/\/santeenergie.ca<\/a><\/p>\n\n<p class=\"wp-block-paragraph\">Sant\u00e9 \u00c9nergie is located at 279 Cousineau Street, Laval, Quebec, H7G 3J9, Canada.<\/p>\n\n<p class=\"wp-block-paragraph\">If you have any questions about this policy or the protection of your personal information, you may contact Daniel Gagnon, the person responsible for the protection of personal information:<\/p>\n\n<p class=\"wp-block-paragraph\">Email: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"7\" data-end=\"34\">coachdaniel@santeenergie.ca<\/a><br data-start=\"34\" data-end=\"37\"\/>Telephone: 450-669-3773<\/p>\n\n<p class=\"wp-block-paragraph\">Sant\u00e9 \u00c9nergie is independently operated and is not the official Herbalife website.<\/p>\n\n<h2 class=\"wp-block-heading\">Cookies<\/h2>\n\n<p class=\"wp-block-paragraph\">We use CookieYes to manage your consent and allow you to accept, reject or customize the categories of cookies used on this website.<\/p>\n\n<p class=\"wp-block-paragraph\">Cookies may be used to:<\/p>\n\n<p class=\"wp-block-paragraph\"><ul>&#13;\n \t<li>ensure the website functions properly and securely;<\/li>&#13;\n \t<li>remember your consent preferences;<\/li>&#13;\n \t<li>measure overall website usage;<\/li>&#13;\n \t<li>improve the website\u2019s content, navigation and performance;<\/li>&#13;\n \t<li>measure certain actions, such as clicks to our forms, Pro2Col, our contact information or online stores.<\/li>&#13;\n<\/ul><\/p>\n\n<p class=\"wp-block-paragraph\">Non-essential cookies, including those used for audience measurement and third-party services, are activated only according to the choices you make through the CookieYes consent banner.<\/p>\n\n<p class=\"wp-block-paragraph\">You may change or withdraw your consent at any time using the cookie preference management button or link available on this website. You may also delete cookies through your browser settings.<\/p>\n\n<p class=\"wp-block-paragraph\">The retention period varies depending on the type of cookie and the service concerned. Some cookies are deleted when you close your browser, while others may be retained for a specified period to remember your preferences or generate statistics.&#13;\n<\/p>\n\n<h2 class=\"wp-block-heading\">Embedded Content from Other Websites<\/h2>\n\n<p class=\"wp-block-paragraph\">Some pages on our website may contain content from external services, such as videos, maps, social media posts or other interactive tools.&#13;\n<\/p>\n\n<p class=\"wp-block-paragraph\">Embedded content from another website may behave as though you were visiting that external website directly. These services may collect certain technical information, use cookies and measure your interactions with their content in accordance with their own privacy policies.&#13;\n<\/p>\n\n<p class=\"wp-block-paragraph\">Where required, the loading of this content and its associated non-essential cookies depends on the choices you make through the CookieYes consent banner.&#13;\n<\/p>\n\n<h2 class=\"wp-block-heading\">Use and Disclosure of Your Personal Information<\/h2>\n\n<p class=\"wp-block-paragraph\">When you complete a form on our website, we may collect the information you choose to provide, including your first name, email address, telephone number, primary goal and the content of your message.&#13;\n<\/p>\n\n<p class=\"wp-block-paragraph\">This information is used to:<\/p>\n\n<p class=\"wp-block-paragraph\"><ul>&#13;\n \t<li>respond to your request;<\/li>&#13;\n \t<li>contact you by email, telephone or text message using the contact information provided;<\/li>&#13;\n \t<li>provide you with an assessment, information or a recommendation tailored to your goal;<\/li>&#13;\n \t<li>present our coaching services, Preferred Customer Program or independent distributorship opportunity when relevant to your request;<\/li>&#13;\n \t<li>follow up on your request and improve our service;<\/li>&#13;\n \t<li>protect the website against abuse, spam and malicious activity.<\/li>&#13;\n<\/ul><\/p>\n\n<p class=\"wp-block-paragraph\">Information submitted through our forms may be stored in WordPress using SureForms and sent by email using SureMail. It may also be processed by our web hosting provider and by technical service providers required for the operation and security of the website.&#13;\n<\/p>\n\n<p class=\"wp-block-paragraph\">We do not sell or rent your personal information.<\/p>\n\n<p class=\"wp-block-paragraph\">We may disclose certain information to a service provider only when necessary to provide the requested service, operate the website, comply with a legal obligation or protect our rights. Some service providers may process or store information outside Quebec or Canada, where privacy laws may differ.&#13;\n<\/p>\n\n<p class=\"wp-block-paragraph\">When you choose to use Pro2Col, an official Herbalife online store or another external service, any information you provide directly to that service is governed by its own privacy policy. Clicking an external link does not automatically mean that information entered in our forms is shared with that service.&#13;\n<\/p>\n\n<p class=\"wp-block-paragraph\">We may also use aggregated statistical data from Google Analytics and Google Tag Manager to understand website usage and measure certain actions. The use of these tools depends on your consent choices where consent is required.&#13;\n<\/p>\n\n<p class=\"wp-block-paragraph\">Your personal information may be disclosed if required by law, in response to a valid court order, or when such disclosure is necessary to prevent fraud, protect the security of the website or defend our rights.&#13;\n<\/p>\n\n<h2 class=\"wp-block-heading\">How Long We Retain Your Personal Information<\/h2>\n\n<p class=\"wp-block-paragraph\">We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.&#13;\n<\/p>\n\n<p class=\"wp-block-paragraph\">Information submitted as part of an information request or assessment may be retained for up to 24 months following our last communication with you. If you become a customer, Preferred Customer or independent distributor, certain information may be retained throughout our relationship to provide support and follow-up.&#13;\n<\/p>\n\n<p class=\"wp-block-paragraph\">Documents related to transactions, accounting or tax obligations may be retained for the period required by applicable laws, generally six years.&#13;\n<\/p>\n\n<p class=\"wp-block-paragraph\">Technical data, security logs, cookie preferences and website usage statistics are retained according to their purpose, the website\u2019s settings and the retention periods established by the relevant service providers.&#13;\n<\/p>\n\n<h2 class=\"wp-block-heading\">Your Rights Regarding Your Personal Information<\/h2>\n\n<p class=\"wp-block-paragraph\">Subject to the exceptions provided by law, you may request:<\/p>\n\n<p class=\"wp-block-paragraph\"><ul>&#13;\n \t<li>confirmation as to whether we hold personal information about you;<\/li>&#13;\n \t<li>access to the personal information we hold about you;<\/li>&#13;\n \t<li>correction of any inaccurate, incomplete or ambiguous information;<\/li>&#13;\n \t<li>withdrawal of your consent to certain uses or disclosures;<\/li>&#13;\n \t<li>deletion of information that is no longer necessary, subject to our legal obligations;<\/li>&#13;\n \t<li>a copy of the computerized personal information collected from you in a structured, commonly used technological format, where the right to data portability applies.<\/li>&#13;\n<\/ul><\/p>\n\n<p class=\"wp-block-paragraph\">To exercise any of these rights, please submit a written request to:<\/p>\n\n<p class=\"wp-block-paragraph\">Daniel Gagnon<br\/>Person Responsible for the Protection of Personal Information<br\/>Email: <a href=\"mailto:coachdaniel@santeenergie.ca\">coachdaniel@santeenergie.ca<\/a><br\/>Telephone: 450-669-3773<\/p>\n\n<p class=\"wp-block-paragraph\">To protect your personal information, we may need to verify your identity before responding to your request. We will respond to an access or correction request within the time required by law, generally within 30 days of receiving it.&#13;\n<\/p>\n\n<p class=\"wp-block-paragraph\">Withdrawing your consent may limit our ability to provide certain services, but it does not affect any use of your personal information already made in accordance with the law.&#13;\n<\/p>\n\n<p class=\"wp-block-paragraph\">If you are dissatisfied with how your request has been handled, you may contact the Commission d\u2019acc\u00e8s \u00e0 l\u2019information du Qu\u00e9bec or exercise any remedies available under the law.&#13;\n<\/p>\n\n<h2 class=\"wp-block-heading\">Where Your Personal Information Is Sent<\/h2>\n\n<p class=\"wp-block-paragraph\">Your personal information may be processed by the technical service providers necessary to operate our website, including:<\/p>\n\n<p class=\"wp-block-paragraph\"><ul>&#13;\n \t<li data-section-id=\"17atp62\" data-start=\"0\" data-end=\"27\">our web hosting provider;<\/li>&#13;\n \t<li data-section-id=\"1fo35zw\" data-start=\"28\" data-end=\"100\">WordPress, SureForms and SureMail for storing and delivering requests;<\/li>&#13;\n \t<li data-section-id=\"reo4sw\" data-start=\"101\" data-end=\"151\">CookieYes for managing your consent preferences;<\/li>&#13;\n \t<li data-section-id=\"15ykju9\" data-start=\"152\" data-end=\"271\">Google Analytics and Google Tag Manager for measuring website traffic and actions, according to your consent choices;<\/li>&#13;\n \t<li data-section-id=\"pkar3w\" data-start=\"272\" data-end=\"344\" data-is-last-node=\"\">the security, backup and email delivery providers used by the website.<\/li>&#13;\n<\/ul><\/p>\n\n<p class=\"wp-block-paragraph\">Some service providers may process or store information on servers located outside Quebec or Canada. In such cases, the information may be subject to the laws applicable in the jurisdiction where it is processed.&#13;\n<\/p>\n\n<p class=\"wp-block-paragraph\">When you choose to continue to Pro2Col, an official Herbalife online store, Google Maps or a social media platform, you leave our website. Any information you provide directly to these services is then processed in accordance with their respective privacy policies.<\/p>\n\n<p class=\"wp-block-paragraph\">Information entered into a Sant\u00e9 \u00c9nergie form is not automatically shared with Pro2Col or an Herbalife online store simply because a link to those services appears on the website.<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sant\u00e9 \u00c9nergie\u2019s Privacy Policy explains how we collect, use, retain, disclose and protect your personal information when you visit our website or communicate with us. 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